Privacy and Data — Answers to Your Questions
We collect your full name, email address, phone number, date of birth and residential address for account verification and withdrawals. Players in Makassar and across Indonesia also provide payment method details when depositing. This information is used for identity verification, fraud prevention and regulatory compliance.
After account closure, we retain your personal identifiers for 30 days in case you wish to reopen. Gameplay history, deposit records and financial data are retained for seven years to meet tax and anti-money laundering regulations. After that period, all data is securely deleted or anonymized.
Yes. You can request a full data access report by contacting our support team via live chat, email or your account dashboard. We'll provide a complete copy of all information we hold about you, including your account history, deposit records and device logs, within five business days.
Your payment details are handled entirely by the payment provider — DANA, OVO, GoPay and QRIS — through encrypted, tokenized channels. kakakjudi slot never stores your full wallet credentials or card numbers. We receive only confirmation tokens, so your financial details remain protected by your provider's security standards.
You can update most of your information (email, phone, address) directly in your account settings under Privacy & Security. To request deletion of your data or to have information changed that's tied to withdrawals, contact our support team. We process deletion requests within 48 hours where regulations permit.
We do not sell your data. We share information only with regulated payment processors, fraud-prevention services and tax authorities where local law requires. All third parties are contractually bound to keep your data confidential and use it only for the purpose specified.
Report data errors or privacy concerns immediately to our support team. Correct inaccuracies in your account settings yourself, or request help via live chat. If you believe your data has been misused, we investigate within 72 hours and inform you of findings and any corrective action taken.
